FREQUENTLY ASKED QUESTIONS (FAQ)
Have some questions about us, our studio and our services?
We might have already answered them in this FAQ! In case we haven't, gladly contact us on via the form on our Get In Touch page.
Who are you?
Häcker Entertainment is a young creative studio from Hamburg, Germany that develops digital media! We specialize in 3D visuals, cinematography, digital design, graphics, games, conceptualization and art.
What kinds of projects do you take on?
We work on a range of creative projects, from one-off illustrations to larger visual collaborations, including 3D asset creation, cinematic sequences, stylized renders, and short interactive experiences. If your project is story-driven, visual, and meaningful, we’re likely a great fit.
What if I’m not sure exactly what I need yet?
That’s absolutely fine. We often work with clients at early concept stages. You’re welcome to reach out for a no-pressure conversation – we’re happy to help clarify your ideas and explore how we can support them visually.
Do you work with clients internationally?
Yes! We work remotely with clients all around the world. Our mission is to bring soulful art to everyone, no matter where you’re based and from.
Will the work I receive be fully custom?
Yes. All of our work is fully bespoke. We’ll work with you to understand your vision and tailor the deliverables to your goals, whether you need a single piece or an extended collaboration.
How much do your services cost?
Rates vary depending on scope, complexity, and timeline. We’re happy to provide a quote after a quick conversation about your needs. We always aim to price fairly and transparently, with clear deliverables and no surprises.
What’s your typical turnaround time?
That depends on the size and complexity of the project, but we’ll always give you a clear timeline up front. We prioritize quality and creative integrity over rushing, while still meeting deadlines reliably.
Can I use the artwork commercially?
Absolutely! Commercial usage is totally possible. We’ll discuss the intended use of your project early on, and make sure the rights and licensing terms are clearly outlined in our agreement. Whether it’s for marketing, publishing, merchandise, or product integration, we’ll tailor the usage terms to fit your needs.
Can you help with both art and strategy?
Definitely! While our focus is the creative process, we will gladly consult you on marketing strategies and brainstorm the right approach, so we can help you align your visual assets with your broader goals, be it refining your story, enhancing presentation materials, or planning for long-term brand coherence.
What’s the best way to get started?
Just head to our contact page and send us a quick message about what you have in mind! We’ll respond personally, schedule a meeting to discuss your project, ask any clarifying questions, and, if it’s a good fit, we’ll provide a custom quote and timeline proposal.